Uplist RECAPTURE™ User Closes Two Refinances in First 30 Days

Success Story | JUL 25, 2025

Jeff Eberhart
Mortgage Loan Officer
Edge Home Finance

Uplist RECAPTURE™ is helping mortgage professionals unlock refi opportunities in a big way. In the rolling hills east of Sacramento, California, where housing values remain high and rate volatility has reshaped the mortgage landscape, refinance business can be hard to come by. But for Jeff Eberhart, Mortgage Loan Officer at Edge Home Finance, staying ahead of client needs has always been key to sustained success.

With more than 23 years in the industry, Jeff had grown used to digging through spreadsheets and running manual pricing scenarios every time rates dipped. But as the market began shifting again in late 2024 and early 2025, he knew that old system wouldn’t cut it anymore.

“Like most of us, I had an Excel spreadsheet of all my closed loans,” Jeff explained. “When rates dropped, I’d sort it, run each scenario through a pricing engine, and then craft emails to clients. It was exhausting, inefficient and way too manual for today’s market.”

Refi Success in the First 30 Days

Within his first 30 days of using Uplist RECAPTURE™, Jeff Eberhart secured two refinance opportunities, both from clients who had closed loans in late 2023 when interest rates were at their peak. Without needing to dig through spreadsheets or manually run pricing scenarios, Jeff received automated alerts identifying these clients as strong refi candidates. The platform’s clear, data-driven presentations helped initiate meaningful conversations that led to the closed deals. This refinance success has allowed Eberhart to immediately realize 100x ROI with Uplist.

“These were clients who closed in late 2023, when rates were at their peak,” Jeff shared. “Uplist flagged them as candidates, generated the presentations, and got the conversations going. It was seamless.”

Streamlined Outreach, Stronger Relationships

One of the refi opportunities came from a long-time investor client, someone Jeff had worked with on four or five properties over the years.

“This client has historically been a rate shopper,” Jeff noted. “But with Uplist, I was able to proactively show them a refinance option that made real financial sense. That kind of value builds trust and reduces their need to shop around.”

The RECAPTURE™ borrower presentation itself played a key role. “Everyone I’ve sent it to says they love the format. The four-column layout makes it easy to understand. I tend to be too detail-oriented sometimes so having a clean, visual that’s ready to go has been a game changer.”

A New Standard for Client Retention

For Jeff, RECAPTURE™ isn’t just about loan volume, it’s about loyalty.

“When you’re proactively delivering value like this, you stay top of mind,” he said. “Clients don’t feel the need to look elsewhere when you’re the one bringing them opportunities they didn’t even know existed.”

Uplist User Testimonial

“Uplist RECAPTURE™ is exactly what this industry needs. It watches my database, finds refinance opportunities, prices them, and builds a presentation that’s ready to send. In the first 30 days, I locked and closed two refis and strengthened long-term relationships in the process. Honestly, it’s freaking amazing.”
— Jeff Eberhart, Mortgage Loan Officer, Edge Home Finance

Final Takeaway

In markets like Northern California where timing is everything and clients expect a high-touch experience, Uplist RECAPTURE™ gives mortgage professionals a powerful edge. For Jeff Eberhart, it has become more than just a tech tool. It’s a trusted system for creating opportunities, deepening relationships, and driving repeat business in a smart, scalable way.